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Multi-vendor

# Food hall ordering,  with a single payment

The leading growth engine for food halls. Add items from different vendors into one basket, check out in a single transaction - and all vendors are automatically paid out.

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[Explore](/content/serve/multi-vendor#explore/index.html)

As featured in

## Multi Vendor Operator Annual Report

The benchmark for Food Halls. An in-depth analysis of multi-vendor ordering trends, guest spend behaviour, and revenue benchmarks in the UK, built on real operator input + me&u ordering data.

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## “Since launching our multi-vendor ordering product back in 2021, we’ve come to understand the unique challenges of running food halls and markets. We’ve spent years working with and learning from the best operators in the business to build a product that truly works for operators, vendors, and guests.”

Josh Smith

Chief Strategy Officer, me&u

### Cross‑vendor upsells

Drive higher spend with smart cross‑vendor prompts, like bar add‑ons when guests order from food vendors.

### **Works with every vendor’s POS**

Vendors can be on differing POS systems and still integrate to a single digital menu.

### Vendor-specific wait times and throttling

Set accurate prep times by vendor and category to manage demand, reduce kitchen stress, and set guest expectations at peak.

### Order routing by vendor

Send orders to the right KDS, printer, or prep station, with automated ticket splits for multi‑vendor carts.

### Consolidated and vendor‑level reporting

Get roll‑up performance at the parent site plus per‑vendor insights for payouts, forecasting, and optimisation.

### Accurate payouts and reconciliation

Track sales and fees per vendor to streamline payout calculations and reduce end‑of‑week admin.

### Flexible payments

Apple Pay, Google Pay, saved cards, gift cards and mixed payments.

### Another Round

Prompt guests to reorder the same round of drinks fast to keep the good times rolling.

### More tips, happier staff

Smart prompts increase gratuities by up to 10%, boosting team morale and earnings.

### Advanced group tabs

Pre-authorised event tabs simplify big group orders, no lost cards or messy bills.

### Fast feedback

Capture instant feedback while guests are in-venue and prevent negative online reviews.

### More positive reviews

Simple prompts encourage guests to leave reviews, boosting your online reputation.

“Comparing table service to me&u our cocktail sales have increased by 300%.”

Rani Doyle

Venue Manager, National Hotel

Australia

“We’ve done our research across a number of other platforms. me&u stood out, head and shoulders above all the other competitors that we were looking at.”

Matt Lawrence

General Manager, Toca Social

London, UK

“I’ve worked with the team for over 15 years across 3 different companies. The platform is powerful on an individual business and multi-site group level, and is always evolving. There is no doubt the platform has been a huge part of my marketing strategy at each business and has been a key revenue-driver.”

Marianne Mewett

Chief Experience Officer, AVC

Australia

"The onboarding process with me&u was second to none in terms of training and efficiency and the on-site support from its team before, during and following the launch has been exceptional"

Jonathan Townsend

Strategic Planning Manager, New World Trading Co.

London, UK

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Watch the video

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Key features

### For You

AI personalised recommendations

### Trending Items

See what's hot right now

### Taste sorting

Dynamic menu item positions

### Intelligent upsells

AI powered upsells & cross-sells

### Beautiful photos

Entice higher spend with photos

### Language translations

Make your menu accessible

### Dietary & allergens

Make guest preferences easy

### Printer Gateway

Backup printing so you never miss an order, using the hardware you already have.

### Advanced Order Batching

Combines and prints multiple table orders together to streamline your kitchen and bar.

### Automated Menu Sync

Automatic POS syncing ensures your menus are always accurate and up to date.

### Intuitive Refunds

Flexible, fast refunds that keep guests happy and service smooth.

### Daily Payouts

Cash flow you can count on with secure and transparent daily payouts.

### Actionable Insights

Make smarter decisions with actionable sales and guest insights.

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[Explore integrations\\
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### Connect CRM

A guest data & CRM platform, built for hospitality brands. Create lasting relationships with your guests while increasing engagement, retention and revenue.

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Explore connect](/content/grow/connect/index.html)

### Loyalty

Better rewards. Boost repeat visits with rewards and incentives that your guests actually care about.

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Explore loyalty](/content/grow/loyalty/index.html)

### Crew & Staff Upsells

Give your servers superpowers and manage your guest experience on the fly, with our staff app Crew.

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Explore crew app](/content/serve/crew/index.html)

POS API

POS Connector API. If you’re not using one of our 70+ integrated POS partners, this integration layer enables you to integrate 3rd party Point of Sale systems to me&u. It supports menu data syncing directly from your POS to me&u, as well as order and guest data from me&u to your POS/printers.

Loyalty API

Loyalty Connector API. Increase your repeat visitation and spend per head - the Loyalty Connector API allows you to ‘BYO’ your existing loyalty platform to me&u. The API supports member deals, targeted offers, points earning, member redemption via our points shop and much more.

Order API

Order Data API. Access raw transactional and guest data from me&u. The Order Data API allows you to automate imports to BI & CRM tools of your choosing, for your own analysis & marketing efforts.

Data API

Data Ingestion API. Enrich your customer profiles to enable more timely and personalised marketing. Whether it’s through POS, reservations, loyalty, ticketing, guest wifi (or anything else), our Data Ingestion API allows you to connect all your critical guest data sources for a single view of your customers.

SUPPORT

## Here to serve, with 24/7 human support

### 24/7

Live, human support

### >97%

Satisfaction score

### <30 sec

Average response time

### 365

Days per year

## Get started with  Multi-vendor

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