Crew | Guest Experience Tools for Hospitality Staff | me&u

Give your servers superpowers with Crew

Empower your servers to drive upsells and manage your guest experience on the fly with our staff app, Crew.

Staff Upsells

Give your servers upselling superpowers with Staff Upsells on Crew.

Accept all types of in-person payments - from physical debit and credit cards to Apple Pay and other digital wallets - no extra hardware needed. Easy, fast and secure.

Fast Feedback

Receive instant, private feedback and star ratings while guests are still in your venue. This powerful tool helps you correct negative guest experiences to help reduce negative online reviews and ultimately create lasting impressions.

Real-time notifications

Receive alerts for the things that really matter during service such as POS errors, guest reviews, important product alerts and more.

Crew Favourites

Helps servers quickly save and find products to upsell, without having to browse the entire menu.

Re-program QR codes

Change table numbers in seconds for your ordering QR ordering codes.

Manage wait times

Manage guest expectations by updating estimated wait times.

Category availability

Turn menu categories on/off with ease.

Turn tables & sections on/off

Control which tables have ordering enabled with one click.

Instant 24/7 Chat Support

Give your team easy access to our live support team.

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Scan. Order. Rewards.

me&u has teamed up exclusively with Velocity Frequent Flyer, letting guests link their accounts to earn Velocity Points or they could Pay with Points at thousands of venues nationwide - making every meal more rewarding.

*Terms and conditions apply.

Here to serve, with 24/7 human support

24/7

Live, human support

>97%

Satisfaction score

<30 sec

Average response time

365

Days per year

4.8/5 product rating

25m+

Unique users globally

73%+

Of Aussies aged 18-60 ordered on me&u in the past year

6,000+

Locations around the world use me&u

Billions

Of order data points, powering personalisation.