Connect CRM | Marketing Software for Restaurants & Hospitality | me&u
Hi there! It looks like you're in the UK!
See content specific to your location by switching to the UK site.
G'day! It looks like you’re in Australia
See content specific to your location by switching to Australian site.
Looks like you’re in the United States!
For content, pricing, and features tailored to the US, switch to the US site.
TALK TO SALES\ \ TALK TO SALES
Connect CRM
A guest data & CRM platform, built for hospitality brands
Create lasting relationships with your guests while increasing engagement, retention and revenue.
TALK TO SALES\ \ TALK TO SALES
As featured in
%25252B(1).avif)
.avif)
.png)
.avif)
13B
Emails sent per year
80+
Number of integrations
97%
Deliverability
4,000
Customers
Personalised
Intuitive, personalised email marketing. Create emails via Connect’s drag-and-drop email editor. Select pre-designed templates, utilise conditional content that shows reader’s info relevant to their interests and add incentives to your campaigns with POS-integrated vouchers.
Automation
Smart automation that keeps guests coming back. The marketing tool that works for you. Connect powers automated email and SMS journeys triggered by guest interactions with your venue.
SMS Marketing
Cut through the noise with SMS marketing. With a 98% deliverability rate, SMS is great for bulk communication. Connect makes it easy to send personalised messages, staff communications, rostering, alerts and any other text-worthy comms you can think of.
Engagement
Rich guest profiles. Connect builds detailed guest profiles that allow you to automatically engage with customers based on their lifecycle, recency, frequency and spend behaviour – including last visit, order value, anniversaries, birthdays and more.
No charge for unsubscribed contacts
Only pay for contacts you can actually message - unsubscribed profiles remain in your database for insights at no extra cost.
Intuitive drag and drop email editor
Create beautiful, on-brand emails in minutes with an intuitive drag‑and‑drop builder and ready‑made hospitality templates.
Customisable online forms
Capture contacts’ information across multiple channels with online forms, including custom fields about your contacts that you can use for segmenting and personalisation.
Hospitality-specific integrations
Connect plugs into the tools you already use - POS, bookings, wifi, loyalty and more - data flows automatically for a single view of your customers
“I’ve worked with the team for over 15 years across 3 different companies. The platform is powerful on an individual business and multi-site group level, and is always evolving. There is no doubt the platform has been a huge part of my marketing strategy at each business and has been a key revenue-driver. ”
Marianne Mewett
Chief Experience Officer, Australian Venue Co.
Customer journey & marketing automation builder
Automation can be as simple or complex as you’d like. Use our API to inject information on guest behaviour from external systems to personalise your comms.
Campaign approval process
Protect your brand with built‑in approvals so head office, agencies or senior marketers can review and sign off before anything goes live.
Enterprise parent and child architecture
Create multiple levels of brands/regions for campaigns, templates, data and integration sharing.
\ Order & Pay \ \ Mobile ordering & payments](/content/serve/order-pay/index.html)
.avif)\ \ Pay \ \ Mobile payments](/content/serve/pay/index.html)
\ \ Multi-vendor \ \ Food hall ordering with a single payment](/content/serve/multi-vendor/index.html)
\ \ Hybrid \ \ Guest/server ordering & payments](/content/serve/hybrid/index.html)
\ \ Staff Upsells \ \ Give your servers superpowers](/content/serve/crew/index.html)
.avif)
..avif)
.avif)
%2525201.avif)
%252525201.avif)
.avif)
..avif)
..avif)
.avif)
.avif)
.avif)
.avif)
..avif)
.avif)
.avif)
..avif)
Explore integrations\ \ Explore integrations
Scan. Order. Rewards.
me&u has teamed up exclusively with Velocity Frequent Flyer, letting guests link ^ their accounts to earn Velocity Points * or they could Pay with Points # at thousands of venues nationwide - making every meal more rewarding.
*Terms and conditions apply
Learn more\ \ Learn more Link your account
SUPPORT
Here to serve, with 24/7 human support
24/7
Live, human support
>97%
Satisfaction score
<30 sec
Average response time
365
Days per year