me&u | Personalise every guest’s experience
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TALK TO SALES\ \ TALK TO SALES
Power your end-to-end guest experience with me&u
From calls to bookings, orders, payments and post-visit marketing
TALK TO SALES\ \ TALK TO SALES
As featured in
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4.8/5 product rating
28m+
Unique users globally
73%+
Of Aussies aged 18-60 used me&u in the past year
6,000+
Locations around the world use me&u
Billions
Of order data points, powering personalisation
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“The future of dining experiences is personalising every touch point in our customer journey - me&u is the only company truly enabling this.”
Paul Waterson
CEO, Australian Venue Co
\ Order & Pay \ \ Mobile ordering & payments](/content/serve/order-pay/index.html)
.avif)\ \ Pay \ \ Mobile payments](/content/serve/pay/index.html)
\ \ Multi-vendor \ \ Food hall ordering with a single payment](/content/serve/multi-vendor/index.html)
\ \ Hybrid \ \ Guest/server ordering & payments](/content/serve/hybrid/index.html)
\ \ Staff Upsells \ \ Give your servers superpowers](/content/serve/crew/index.html)
Key features
For You
AI personalised recommendations
Trending Items
See what's hot right now
Taste sorting
Dynamic menu item positions
Intelligent upsells
AI powered upsells & cross-sells
State of the UK Menu 2026
UK venues are leaving money on the table through
their menus. This report shows exactly where it is and
what to do about it.
DOWNLOAD THE REPORT\ \ DOWNLOAD THE REPORT
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Key features
Share booking invite link
Know every guest on the booking
Quick Dine
Offer shorter seating times to fill gaps with more sittings
AI Assistant
Anticipates and suggests actions to save time and effort
Shift briefs
Fully automated and customisable so no manual prep
Brand it
Custom branding on the guest-facing flow. Your brand, not the platform's.
Report it
Org-level reporting across all your venues with centralised dashboard.
Ask it
Natural language querying. Answer in seconds, no analyst required.
Track it
Know exactly which Meta and Google ads are resulting in bookings with ad attribution.
Edit it, all at once
Bulk editing for multi-site groups. Change a setting once, push to every venue.
Every call, every question answered
Handles 70-80% of calls because it actually understands what guests are asking
Feels human, sounds local
Local voice options that reflect your brand, not a generic accent
Knows them, knows you
"Hi John" ... "Yes, the seats on that table have chair backs."
VIP escalation
Recognises the guest and routes to a human when it matters
Real-time transcripts
Central teams see what's happening live, step in when needed
Gets smarter over time
Q&A bank, human-reviewed, improves every week
[Every function flawless \ \ Built for hospitality functions. Speed up ops with simple UX and all-in-one system.\ \
[Beautiful, both sides \ \ Operator and guest-facing event portals, designed together. Less admin for your team, a better experience for guests.\ \
[Smart floor management \ \ Your direct connection between booked tables and functions means event space is clearly marked, avoiding doube bookings or unused space.\ \
[Functions that flow \ \ Sales stages built for hospitality functions, not generic event management.\ \
[Seamless with voice \ \ The voice agent can answer frequenty asked questions about your functiom space and capture new enquires.\ \
When a regular calls, you know who they are before they finish their sentence. When they book, the system remembers what they like. When they come back, everyone on your team sees the same context. Most operators say they want this. Most can't, because their data is scattered across their reservations platform, their POS, their CRM and their voice tool. me&u brings it together because it was built that way.
Everything ALL-In-ONE
Power every part of your guest experience with me&u
“Comparing table service to me&u our cocktail sales have increased by 300%.”
Rani Doyle
Venue Manager, National Hotel
Australia
“We’ve done our research across a number of other platforms. me&u stood out, head and shoulders above all the other competitors that we were looking at.”
Matt Lawrence
General Manager, Toca Social
London, UK
“I’ve worked with the team for over 15 years across 3 different companies. The platform is powerful on an individual business and multi-site group level, and is always evolving. There is no doubt the platform has been a huge part of my marketing strategy at each business and has been a key revenue-driver.”
Marianne Mewett
Chief Experience Officer, AVC
Australia
"The onboarding process with me&u was second to none in terms of training and efficiency and the on-site support from its team before, during and following the launch has been exceptional"
Jonathan Townsend
Strategic Planning Manager, New World Trading Co.
London, UK
Explore case studies\ \ Explore case studies
Multi Vendor Operator Annual Report
The benchmark for Food Halls. An in-depth analysis of multi-vendor ordering trends, guest spend behaviour, and revenue benchmarks in the UK, built on real operator input + me&u ordering data.
DOWNLOAD THE REPORT\ \ DOWNLOAD THE REPORT
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Scan. Order. Rewards.
me&u has teamed up exclusively with Velocity Frequent Flyer, letting guests link ^ their accounts to earn Velocity Points * or they could Pay with Points # at thousands of venues nationwide - making every meal more rewarding.
*Terms and conditions apply
Learn more\ \ Learn more Link your account
Connect CRM
A guest data & CRM platform, built for hospitality brands. Create lasting relationships with your guests while increasing engagement, retention and revenue.
Explore connect\ \ Explore connect
Loyalty
Better rewards. Boost repeat visits with rewards and incentives that your guests actually care about.
Explore loyalty\ \ Explore loyalty
Crew & Staff Upsells
Give your servers superpowers and manage your guest experience on the fly, with our staff app Crew.
Explore crew app\ \ Explore crew app
Spots by me&u is launching soon
One place for saving and sharing recommendations with friends
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Explore integrations\ \ Explore integrations
POS API
POS Connector API. If you’re not using one of our 70+ integrated POS partners, this integration layer enables you to integrate 3rd party Point of Sale systems to me&u. It supports menu data syncing directly from your POS to me&u, as well as order and guest data from me&u to your POS/printers.
Loyalty API
Loyalty Connector API. Increase your repeat visitation and spend per head - the Loyalty Connector API allows you to ‘BYO’ your existing loyalty platform to me&u. The API supports member deals, targeted offers, points earning, member redemption via our points shop and much more.
Order API
Order Data API. Access raw transactional and guest data from me&u. The Order Data API allows you to automate imports to BI & CRM tools of your choosing, for your own analysis & marketing efforts.
Data API
Data Ingestion API. Enrich your customer profiles to enable more timely and personalised marketing. Whether it’s through POS, reservations, loyalty, ticketing, guest wifi (or anything else), our Data Ingestion API allows you to connect all your critical guest data sources for a single view of your customers.
SUPPORT
Here to serve, with 24/7 human support
24/7
Live, human support
>97%
Satisfaction score
<30 sec
Average response time
365
Days per year
Get started in personalising every guest's experience.
Talk to sales\ \ Talk to sales
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